All license types require an internet connection for a brief period to activate or release the license. Additionally, floating cloud licenses check the internet connection every 15 minutes, while cloud and node-lock licenses perform this check weekly.
Our software runs on a desktop machine and does not access cloud, local, or any other network. The only internet connection made is by the LicenseSpring library, solely for licensing purposes.
When the maximum number of concurrent users is reached, the next user attempting to launch EMTP will encounter a message indicating that no licenses are currently available, similar to the following image:
Old licenses files must be deleted, and USB must be returned to our headquarters in Canada.
An IP address should be whitelisted when the firewall protection blocks the connection between the licensing system and the license server.
On the LicenseSpring website for users at https://EMTP.users.licensespring.com. Log in with the credentials the license Manager received via email. There, you can view all your available licenses, their activation status, included features/toolboxes, and more.
A Flex license refers to the licensing system previously utilized for EMTP. This system was file-based with license file with “.lic” extension.
We no longer provide support for Flex licenses. While you can continue using your existing perpetual Flex license, please note that you will not have access to the new EMTP tools available in versions 4.4 and onwards. Technical support remains available for users with active maintenance; however, we cannot provide
To identify the available LicenseSpring Public Facing Endpoint, please refer to the LicenseSpring FAQs at the following link: https://docs.licensespring.com/faq
If you have active maintenance, this upgrade is free of charge.
