License and Installation

• License type: Network Once the license is installed on the host server, the same license file is used to activate EMTP on each client machine. If the license is not installed on the server, proceed to the installation first. • Solutions: – Save on your computer the license file:

• License type: Network The licenses on the server and client must be the same. • On the server machine: – Go to the EMTP License Server folder (by default: C:\Program Files\EMTP License Server). The path of this folder can be found in the Config Services tab of the FlexLM

License type: Any These means your computer has not all required files to launch emtp. To solve that please go to “Windows update” and make sure your computer is up to date.

• License type: Network The client must be connected to the server in order to access the license file. Make sure the client machine is connected to the server hosting the network license. In some cases, the server firewall can restrict the license access. In order to determine if the

• License type: Any The system requirements to use EMTP are: – Operating system: Windows 7 (32 bit or 64bit), Windows 8 (32 bit or 64bit) and Windows 10. – CPU: Intel Core i3 (Core i7 recommended) – Memory: 2GB or higher (8GB recommended) – Video resolution: 1280 x 1024

• License type: Network • On the client machine: – Open EMTP-RV – On the welcome page, look at the version number. Ex: EMTPWorks 3.4 • On the server: – the EMTP-RV license server manager must be installed. If it is not the case, proceed to the installation – Go to

• License type: Any • Solution: If the license is a network license, first do the following 3 steps – Install FlexLM on the new machine – Open FlexLm and generate server data with “Save HostID into a file”   – Send the generated file to support@emtp.com asking to change

• License type: Network The LMTOOLS must be installed in server machine. • Solutions: – Open the EMTP server tool – In « Server Status », click on « Perform Status Enquiry ». A text should appear in the box. Copy/Paste this text in a document and send it to

• License type: Network • Occurrence: On EMTP Opening. When trying to open EMTP, it does not open and instead the following message pops up: • Solutions: – Make sure the EMTP version matches or is older than the network license. >>See how – Make sure the server hostname in the

• License type: Network Many software use FlexLM license manager. Where there are several ones installed in a server, this might result in conflicts between software and impossibility to uses every software at the same time. • Solution 1: create several services If another software is installed, you have to